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DIRECTOR OF ROOMS
Luxury Vessel • At Sea • USD $14,000 per month + 25% Bonus
We are searching for a Director of Rooms for a luxury private vessel operating at sea. This is a senior shipboard leadership role overseeing all Rooms division operations including Front Office, Housekeeping, Spa, Guest Services, and Retail. The role operates on a rotational 4-months-on, 2-months-off schedule and is suited to an experienced luxury hospitality leader who is equally comfortable at sea as they are in a world-class hotel environment.
WHAT YOU'LL DO
- Direct and oversee all Rooms division departments including Front Office, Housekeeping, Spa, Guest Services, and Retail
- Partner with the Yacht General Manager and leadership team on strategic and operational decisions
- Supervise department heads and ensure thorough communication and timely resolution of all guest and crew matters
- Ensure service and quality standards are consistently met across all areas of responsibility
- Handle guest complaints and interactions with the highest level of professionalism, resolving issues promptly
- Develop personalized relationships with returning guests and group contacts to elevate the guest experience
- Monitor and control labor and divisional expenses; maintain annual budget for the Rooms division
- Work with shoreside Sales and Marketing teams on occupancy strategy and business forecasting
- Support crew development, training, and career growth initiatives within the Rooms division
WHAT YOU BRING
- Minimum 5 to 7 years of leadership experience across diverse operational roles in luxury hotels and/or aboard luxury cruise vessels
- Previous shipboard experience as Chief Purser, Director of Operations, or Associate Hotel Manager is strongly preferred
- Must have yacht or cruise ship experience
- Deep knowledge of Rooms operations, guest experience standards, and luxury service delivery
- Strong business acumen including budgeting, forecasting, revenue management, and financial reporting
- Fluent in English; proficiency in one or more additional languages is a strong advantage
- Excellent communication, leadership, and interpersonal skills across a diverse international crew
- Proficient in MS Office and hotel management software systems
- Adaptable, proactive, and able to perform under pressure in a constantly evolving environment
WHAT'S OFFERED
- USD $14,000 per month for 8 months onboard (USD $112,000 per year)
- Performance bonus of up to 25%
- Rotational schedule: 4 months on / 2 months off
- Complimentary meals and uniform care while onboard
- Training and development opportunities
Candidature internationale : certains pays limitent l’accès aux candidatures depuis l’étranger. Si la page indique que l’offre n’est pas disponible dans votre région, essayez de postuler avec un compte candidat mentionnant une adresse locale dans le pays de l’offre.
