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Director of Venues
Landmark Luxury Hotel | Edmonton, Alberta, Canada
Compensation
● Base Salary: CAD $70,000 – $80,000 / year + bonus (up to 10%)
● Comprehensive benefits (medical/dental/vision, extended mental health), pension with
employer match, travel program, wellness platform
Role Overview
A hands-on, floor-focused leadership role overseeing two restaurant outlets and a lounge at a high-volume luxury hotel, reporting to the Director of Food & Beverage. Focused on tightening service execution and sequence of service, rolling out team training, and driving day-to-day operational excellence across all outlets.
Key Deliverables
- Service execution – lead and refine sequence of service across all outlets, staying hands-on in daily operations
- Team development – recruit, train, and roll out ongoing training to build a high-performing, guest-focused team
- Financial performance – manage outlet budgets across labor, productivity, revenue, and expenses; support forecasting
- Guest experience – uphold LQA standards and drive continuous improvement in service quality
- Innovation & positioning – collaborate with culinary leadership on menus, promotions, and events that keep the dining experience competitive
Required Qualifications
- 3+ years in a senior management role within a luxury restaurant or hotel setting
- Proven track record driving revenue and hitting financial targets
- Strong understanding of LQA standards and service excellence
- Proficiency with Microsoft Office, Avero, OpenTable, Opera, and Silverware
- ProServe certified; must be 18+ and legally able to serve alcohol in Alberta
- Bachelor's degree in hospitality, business, or related field preferred
- Legally eligible to work in Canada – no visa sponsorship available
Candidature internationale : certains pays limitent l’accès aux candidatures depuis l’étranger. Si la page indique que l’offre n’est pas disponible dans votre région, essayez de postuler avec un compte candidat mentionnant une adresse locale dans le pays de l’offre.