General Manager

Job Description

Minor Hotels, Queenstown Club Suites is looking for an experienced and driven General Manager to lead the exciting reopening of this iconic property following a significant refurbishment.

This is a rare opportunity for a passionate hospitality leader to shape the next chapter of the hotel's journey. As General Manager, you will oversee the successful relaunch of the property, re-establish its market presence, build a high-performing team culture, and drive exceptional guest experiences from day one.

You will take full accountability for the hotel's operational performance, financial success, team engagement, and long-term growth strategy. This highly visible leadership role requires a hands-on operator who thrives in dynamic environments and is excited by the opportunity to lead a property through a new phase of growth and success.

Key Responsibilities Include:

• Lead the successful reopening and ongoing operation of the property, ensuring a seamless guest and team experience.
• Overseeing all daily operations of the property, ensuring high standards of presentation, service, and financial performance
• Developing and implementing strategic revenue plans for the business
• Managing and mentoring department heads including F&B, Housekeeping and Front Office.
• Building strong relationships with key stakeholders including Body Corporate, Strata Managers, and local business partners
• Ensuring full compliance with WHS, licensing, and caretaking obligations
• Identifying key areas for improvement across the business and developing strategic procedures for improvement
• Managing, leading, and motivating staff to ensure a high-performing team culture is maintained

Further Details:

• Ideal start date: October 2026

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