Deputy Hotel Manager – Barceló Dresden Newa

Barceló Group is a family-owned company founded in 1931 by Simón Barceló in Mallorca (Spain). Our expansion to the world's major destinations, along with our clear growth strategy, has allowed us to position ourselves as the 2nd largest chain in Spain and one of the top 30 in the world in terms of the number of rooms.

Our commitment to ensuring the satisfaction of our visiting guests and the well-being of our entire team has been rewarded with the "Best Hotel Management Company in the World" award at the latest edition of the World Travel Awards, considered the Oscars of the international tourism sector.

Currently, Barceló Hotel Group has 270 urban and resort hotels with 4 and 5 stars, totaling over 60,000 rooms distributed in 24 countries. These hotels are marketed under four brands that allow us to provide our guests with a clear differentiating value in terms of both quality and service:

• Royal Hideaway Luxury Hotels & Resorts
• Barceló Hotels & Resorts
• Occidental Hotels & Resorts
• Allegro Hotels

All of the above, combined with a clear spirit of sustainable improvement, enables us to look towards the future with optimism, always backed by the strength and international presence that have characterized the Barceló Group throughout its more than 90 years of business trajectory. Do you want to be part of our story? Join our team!

¿Cuáles serán tus funciones?

Join the team at Barceló Dresden Newa and be part of an exciting new chapter full of opportunities. Located in the heart of Dresden, one of Germany’s most vibrant and culturally rich cities, Barceló Dresden Newa combines history, modernity, and excellence in hospitality. Following a comprehensive renovation and its integration into the Barceló brand, the hotel is entering an exciting phase of growth where people are the driving force behind transformation. Here, you will have the opportunity to develop your career in an international environment, working alongside a team passionate about creating memorable experiences for our guests while shaping the future of one of the city’s most iconic hotels together.

As the Deputy Hotel Manager, you will play a pivotal role in the operational success of Barceló Dresden Newa, supporting the General Manager in overseeing all aspects of hotel operations to deliver exceptional guest experiences and achieve business objectives.

Job Responsibilities

* Assist the General Manager in the overall management and daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and guest services.
* Lead, mentor, and motivate departmental heads and their teams to ensure high performance and adherence to Barceló brand standards.
* Oversee guest satisfaction initiatives, handling guest complaints and feedback effectively to maintain high service quality.
* Implement and monitor operational procedures, ensuring compliance with health, safety, and hygiene regulations.
* Participate in financial planning, budgeting, and cost control activities to optimize profitability.
* Support the General Manager in strategic planning, identifying opportunities for improvement and growth.
* Manage staff scheduling, training, and performance evaluations.
* Act as a point of contact for guests and staff in the absence of the General Manager.
* Ensure the smooth operation of all hotel systems and facilities.
* Contribute to the development and execution of marketing and sales strategies.

What are we looking for?

* Minimum of 3-5 years of progressive leadership experience in hotel operations, preferably within a 4-star or 5-star hotel environment.
* Proven track record in managing multiple departments and achieving operational excellence.
* Strong leadership, communication, and interpersonal skills.
* Excellent problem-solving abilities and a guest-centric approach.
* Proficiency in hotel management software and Microsoft Office Suite.
* Fluent in German and English, both written and spoken. Additional language skills are a plus.
* Bachelor's degree in Hospitality Management or a related field is preferred.
* Demonstrated financial acumen and experience with budgeting and cost control.
* Understanding of local market trends and competitor analysis.

Tus beneficios:

* Tendrás la oportunidad de trabajar en un entorno de trabajo flexible, colaborativo y responsable, rodeado de los mejores colegas.
* ¿Por qué limitarte a una ubicación cuando puedes desplazarte entre países y trabajar en diferentes áreas de la empresa? En Barceló Hotel Group, te ofrecemos movilidad geográfica y la oportunidad de adquirir conocimientos sobre diversos productos y servicios a lo largo de tu carrera.
* Entendemos que un equipo comprometido y experimentado es esencial para el crecimiento. Por eso tenemos planes de carrera específicos disponibles en diferentes áreas de la empresa, a los que tú puedes unirte.
*Tendrás acceso a los mejores programas de capacitación del mercado, adaptados a tu posición dentro de la empresa. Además, porque creemos firmemente en el desarrollo personal, ofrecemos una amplia gama de actividades de formación abierta a través de nuestra plataforma de e-learning Barceló Campus.

* Te invitamos a explorar Barceló ReGen, nuestra estrategia de sostenibilidad. Esta iniciativa abarca numerosas acciones relacionadas con el desarrollo social, económico y medioambiental en todos los lugares donde nuestra empresa opera. ¡Queremos que te unas a nosotros en nuestro compromiso de construir un futuro mejor!

Como uno de nuestros mayores desafíos es asegurar tu felicidad, formar parte del equipo del Grupo de Hoteles de Barceló ofrece ventajas y beneficios adicionales, entre ellos:

1. Descuentos exclusivos en hoteles y viajes para ti, tu familia y amigos.
2. Acceso a una póliza de seguro de salud con numerosas ventajas y condiciones especiales para el grupo Barceló.
3. Descuentos con diversas empresas relacionadas con el ocio y el tiempo libre.
4. Ofertas especiales con empresas de productos y servicios.
5. Acuerdos exclusivos con diferentes escuelas de formación y negocios.

Contract type:Regular

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