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Level5 Hospitality is seeking an experienced General Manager to lead the Element by Marriott, an award-winning 177-room, eco-friendly property minutes from Sea-Tac Airport.
The Role: Lead daily operations, guest satisfaction, team development, financial performance, and brand standard compliance. This hands-on leadership position is ideal for someone who maintains high standards, develops talent, and drives continuous improvement.
Property highlights: Spacious suites with fully equipped kitchens, complimentary daily breakfast, indoor pool and whirlpool, 24-hour fitness center, and 1,728 sq. ft. of flexible meeting space.
What we’re looking for:
✅ Proven hotel leadership with strong operational and people management skills
✅ Financial acumen: budgeting, forecasting, and P&L responsibility
✅ Track record of maintaining brand standards and driving guest satisfaction (Marriott experience preferred)
✅ Collaborative, coach-first leadership style focused on retention and development
✅ Strong communication and community engagement skills in the SeaTac/Seattle market
Why join Level5 Hospitality? Lead a standout property with a supportive regional team, clear expectations, and growth opportunities within a company that values strong leaders.
About us:
Welcome to Level5 Hospitality! We are a team of diverse experts that came together to create a powerhouse in the hotel management space. This L5 lifestyle encompasses our values, ethics, mindset, and integrity. Our lifestyle drives performance to be a world class hospitality partner. We are high touch, results driven, collaborators with a shared commitment to innovation and creativity. Partner with Level5 Hospitality for a bold, refreshing, extraordinary experience. Let’s Level Up!
Job Summary:
The hotel's General Manager will oversee and coordinate the operations of the hotel, providing Level5 quality service and accommodations to hotel guests. The General Manager overall goals are to strive to exceed in all of our Level5 Hospitality pillars which include employee satisfaction, profitability, market share, guest satisfaction and quality assurance.
Supervisory Responsibilities:
- Manage human resource functions including recruiting, hiring, onboarding, and training
- Oversees the day-to-day operations and staffing of the hotel
- Provides constructive and timely performance evaluations
- Handles discipline and termination of employees as needed and in accordance with hotel policy
Duties/Responsibilities:
- Coordinates and oversees all operations of the hotel, ensuring quality service is provided to all guests and associates
- Daily inspections of the hotel to ensure compliance with applicable standards and regulations
- Meet or exceed budgeted profit and margins for the hotel
- Accurately forecast revenue/expenses to meet flex/flow goals
- Analyze financial and operational information on an ongoing basis to adjust business plans, labor requirements, and operating costs
- Assist sales leader with implementing the business plans and sales action plans to maximize RevPAR and market share growth
- Actively be involved in sales by attending sales calls, attending property tours etc
- Ensures maintenance issues are addressed in a timely manner
- Coordinates services with outside suppliers and vendors
- Performs other related duties as assigned
Required Skills/Abilities:
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent organizational skills and attention to detail
- Strong analytical and problem-solving skills
- Strong supervisory and leadership skills
- Extensive knowledge of hotel and hospitality industry
- Proficient with Microsoft Office Suite or related software
Education and Experience:
- Bachelor’s degree, preferably in hotel management, business administration, or related field
- Five or more years of experience in the hotel industry preferred; managerial experience preferred
Physical Requirements:
- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.
- Valid Drivers License.
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