General Manager-Fes Marriott Hotel Jnan Palace Nouveau

Fes Marriott Hotel Jnan Palace is entering a defining chapter in its evolution.

As one of the city’s most recognized hospitality landmarks, the hotel is embarking on a multi-year transformation designed to elevate the guest experience, strengthen its market positioning, and unlock the full potential of the asset. Through a significant renovation and repositioning journey, the property is poised to redefine its place within the premium hospitality landscape of Morocco’s cultural capital.

We are seeking an exceptional General Manager to lead this transformation. This role requires a strategic and commercially astute leader who can successfully balance operational excellence, renovation management, stakeholder engagement, and long-term brand positioning while maintaining strong business performance throughout the transition.

The successful candidate will bring a strong luxury or upscale hospitality background, a passion for creating memorable guest experiences, and the ability to inspire teams through periods of change. They will possess a refined eye for detail, a deep appreciation for design and storytelling, and the capability to translate a renovation vision into a compelling hospitality experience that resonates with both international travelers and the local community.

Working closely with ownership, the future General Manager will play a critical role in shaping the hotel’s next era – driving innovation, enhancing the property’s competitive position, and ensuring the hotel emerges from its transformation as a flagship destination within the Moroccan hospitality market.

What You Will Do

Strategic & Commercial Leadership

• Define and execute a clear business strategy to maximise revenue, profitability, and market share within a highly competitive corporate market
• Leverage Marriott’s global demand engines while identifying new opportunities across corporate, institutional, and international segments
• Drive performance across all revenue streams, with a strong focus on RevPAR, rate strategy, and market penetration
• Translate broader brand strategy into a locally relevant and commercially effective plan

Operational Excellence

• Lead all aspects of hotel operations, ensuring consistent delivery of Marriott brand standards
• Build a culture of accountability and performance across the Executive Committee
• Drive continuous improvement across guest satisfaction, service delivery, and operational efficiency

People & Culture

• Build and lead a high-performing leadership team, fostering engagement, development, and succession
• Champion a strong service culture aligned with Marriott’s values and leadership principles
• Create an environment where associates are empowered, recognised, and motivated to perform

Owner & Stakeholder Management

• Act as the primary interface with ownership, building trust through transparency, performance, and delivery
• Balance owner expectations with brand standards to drive sustainable, long-term value
• Present clear, data-driven insights on business performance and strategic direction

Market Presence & Brand Representation

• Establish a strong presence within the Luxembourg market, building relationships with key corporate clients, institutions, and partners
• Represent the property and brand at a local and international level
• Drive visibility, reputation, and positioning within a competitive landscape

Who We’re Looking For

You are an experienced and commercially driven hotel leader with the ability to operate effectively in an international, stakeholder-rich environment.

Experience & Background

• Proven General Manager or Hotel Manager experience within full-service or upscale hospitality
• Strong commercial acumen, with a track record of driving revenue growth and profitability
• Experience operating in corporate-driven markets and managing diverse customer segments
• Demonstrated ability to lead large, multi-functional teams

Education

• Degree in Hospitality, Business, or a related field preferred

Leadership & Personal Attributes

• Strategic thinker with strong execution capability
• Highly credible communicator, able to influence senior stakeholders
• Results-driven with a strong focus on accountability and performance
• Passionate about people leadership and developing high-performing teams
• Agile and adaptable in a dynamic, international environment

Why Join Us

This is an opportunity to lead a strategically important property within a dynamic and globally connected city, offering exposure to a diverse and high-value customer base.

At Marriott International, we are committed to developing our leaders and providing the platform to grow, innovate, and make a meaningful impact.

 

 

JW Marriott is part of Marriott International’s luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.