Revenue Manager – Elysee New York Hotel

ABOUT ELYSEE NEW YORK

The iconic Elysee New York is preparing to enter an exciting new chapter as an intimate luxury boutique hotel under the umbrella of The Leading Hotels of the World. Located in the heart of Midtown Manhattan, steps from Madison Avenue and Fifth Avenue, Elysee New York combines the elegance of a historic New York residence with the warmth, individuality, and cultural spirit of a European grand hotel. Thoughtfully reimagined for today’s luxury travelers, the hotel will offer a highly personalized experience defined by authentic hospitality, understated sophistication, emotional connection, and exceptional attention to detail.

Elysee New York is proudly managed by Crescent Hotels & Resorts, one of North America’s leading hospitality management companies. Crescent operates a diverse portfolio of hotels and resorts throughout the United States and Canada, including many of the world’s most respected luxury, lifestyle, and independent hospitality brands.

At Crescent Hotels & Resorts, our associates are at the heart of everything we do. We believe exceptional guest experiences begin with engaged, supported, and inspired teams. We are committed to creating an environment where associates can bring their individuality to work, develop professionally, and build meaningful careers in hospitality.

POSITION OVERVIEW

The Elysée New York is celebrating 100 years of iconic Manhattan history by stepping into a brand-new era. Following a massive, top-to-bottom, $80 million renovation, we’re relaunching straight into the ultra-luxury market—and we're looking for an ambitious, analytical Revenue Manager to help lead the charge.

In this role, you won't just be managing spreadsheets; you’ll be the strategic mastermind protecting our yield, driving profitability, and positioning a legendary New York property to compete with the absolute best in the city. If you love deep diving into data to find the story behind the numbers and want to leave your mark on a historic NYC milestone, we want to talk to you.

Reporting to the Director of Commercial, the Revenue Manager will work closely with the commercial and executive teams to maximize room revenues and optimize RevPAR, ADR, and market mix. This role demands a blend of sophisticated data analysis, high-level forecasting, and dynamic pricing agility unique to the competitive Manhattan luxury market. You will ensure perfect rate parity across all elite distribution channels while strategically positioning our newly renovated inventory to capture high-value transient, group, and wholesale business.

ESSENTIAL JOB FUNCTIONS

STRATEGIC YIELD & INVENTORY OPTIMIZATION

• Drive Market Positioning: Conduct continuous competitor price and product analysis to ensure the Elysée maintains a commanding and appropriate rate position relative to our primary luxury competitive set.
• Maximize RevPAR: Optimize revenue performance by analyzing demand, establishing aggressive yet achievable selling and oversell strategies, and curating the ideal business mix to drive profitability during this centennial milestone.
• Dynamic Inventory Control: Formulate and implement transient and group inventory restrictions and pricing strategies across all distribution channels to maximize yield based on Manhattan demand spikes, seasonal trends, and historic data.
• Soft-Spot Mitigation: Proactively identify low-demand periods ("soft spots") and collaborate with the Revenue Management Committee and commercial teams to design targeted, on-brand initiatives to drive luxury volume during off-peak times.
• Protect the long-term pricing power and yield of the property, ensuring that discount strategies are never deployed at the expense of our luxury brand integrity.

RATE STRATEGY & SYSTEMS MANAGEMENT

• Rate Plan Architecture: Build, manage, and audit all complex rate plans, seasons, and promotional packages within the Property Management System (PMS) and Central Reservation System (CRS).
• Maintain Channel Integrity: Ensure seamless pricing execution and absolute rate parity across all global distribution systems (GDS), Online Travel Agencies (OTAs), brand websites, and direct booking channels.
• Revenue Protection: Maintain tight control over billing processes; verify and process all No-Show and Late Cancellation fees accurately within the appropriate hotel systems according to brand standards.
• Ensure all technical interfaces, system mappings, and connectivity between the PMS, RMS, and distribution channels are running flawlessly to eliminate booking friction or revenue leakage.

EXECUTIVE REPORTING & COLLABORATION

• Lead Strategy Preparation: Anchor the weekly Revenue Strategy Meetings by preparing the executive agenda, performance critiques, historical tracking, and future competitive market recommendations for hotel leadership.
• Insightful Analytics: Generate and distribute daily, weekly, monthly, and quarterly revenue reports, providing clear, actionable data visualizations and takeaways for all market segments.
• Financial Planning: Partner with the General Manager, Director of Finance, and the Director of Commercial to compile the Monthly Forecast, Annual Budget, and Commercial Marketing Plan.
• Group Sales Synergy: Collaborate closely with the Sales team to review prospective group business. Analyze space-to-room ratios and transient-versus-group profitability to protect high-yield transient inventory.
• Share relevant market insights with Front Office, Reservations, and Guest Relations teams to strengthen operational alignment, upselling practices, and reservation handling.

QUALITY ASSURANCE AND BRAND STEWARDSHIP

• Champion the service standards and digital booking compliance expectations of Elysee New York, Crescent Hotels & Resorts, The Leading Hotels of the World, and Leading Quality Assurance (LQA).
• Ensure the digital reservation journey, rate presentation, and booking paths reflect LQA and Forbes Travel Guide principles regarding precision, transparency, and luxury attention to detail.
• Translate complex statistical revenue trends into practical, observable insights that can help operational departments optimize labor, anticipate arrival flows, and customize VIP experiences.
• Support the reopening, repositioning, and continued brand evolution of the hotel by aligning all revenue management execution with our ultra-luxury positioning.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES

• Analytical & Mathematical Precision: Advanced capability to work with complex statistical data, forecasting models, and financial concepts. Must fully grasp luxury department budgets, margins, and yield matrices.
• Communication Excellence: Outstanding written and verbal communication skills. Ability to translate dense data into compelling, high-level presentations and recaps for ownership and executive committees.
• Problem Solving & Agility: Strong reasoning skills with a proven ability to solve practical problems and pivot pricing strategies swiftly in the fast-moving, high-pressure New York City market.
• Systems Fluency: Deep familiarity with leading hospitality Property Management Systems (PMS), Revenue Management Systems (RMS), and advanced Excel functions.
• Strong understanding of luxury guest behavior, high-net-worth travel trends, luxury travel advisor networks, and consortia programs.
• Exceptional emotional intelligence, professional discretion, sound judgment, and acute attention to detail.

REQUIRED QUALIFICATIONS

• Education: Bachelor’s degree in Hospitality Management, Finance, Economics, Business Administration, or a related field; or an equivalent combination of luxury hospitality experience and analytical training.
• Experience: A minimum of 1–3 years of progressive revenue management experience, ideally within an independent luxury boutique hotel or an ultra-luxury Manhattan environment.
• Previous experience operating within an environment driven by premium hospitality metrics and luxury distribution standards.
• Ability to work a flexible schedule to evaluate dynamic demand shifts and support critical commercial or forecasting deadlines.

PREFERRED QUALIFICATIONS

• Experience launching, reopening, or repositioning a hotel into the ultra-luxury segment.
• Previous experience with The Leading Hotels of the World, Forbes Travel Guide benchmarks, or internationally recognized luxury representations.
• Familiarity competing directly with NYC ultra-luxury peer properties (e.g., Baccarat, The Whitby, The Mark, The Carlyle, and The Lowell).

COMPENSATION AND BENEFITS

Elysee New York and Crescent Hotels & Resorts are committed to providing a competitive and supportive employment experience, including:

• Annual salary of $110,000–$130,000.
• A comprehensive benefits program for eligible associates and their family members.
• A 401(k) matching program for eligible associates.
• Learning, development, and career-advancement opportunities.
• Travel discounts at participating Crescent-managed hotels and resorts throughout North America.

WHY JOIN ELYSEE NEW YORK AND CRESCENT HOTELS & RESORTS?

Joining Elysee New York is an opportunity to help shape the re-emergence of a legendary New York hotel and establish a new standard of intimate, personalized luxury hospitality. The Revenue Management Manager will have the rare opportunity to build a revenue operation from its formative stage, establishing the metrics, pricing discipline, and market position that will support the hotel’s long-term financial legacy.

At Crescent Hotels & Resorts, our associates are at the heart of everything we do. We are committed to meaningful professional development, career advancement, collaboration, and personal growth.

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