Corporate Director of Facilities

JOB SUMMARY

The Corporate Director of Facilities provides strategic leadership and operational oversight for Engineering and Maintenance operations across the Lodging Dynamics portfolio. This position is responsible for developing and implementing facilities standards, preventative maintenance programs, capital planning support, life safety compliance initiatives, project management support and engineering operational excellence across all hotels. The role partners closely with hotel leadership, ownership groups, and corporate teams to ensure properties are maintained in a safe, compliant, efficient, and guest-ready condition while supporting asset preservation and long-term operational success.

ESSENTIAL JOB FUNCTIONS

• Provides portfolio-wide leadership and oversight for hotel Engineering and Maintenance operations.
• Develops, implements, and maintains engineering and preventative maintenance standards across the portfolio.
• Partners with hotel General Managers and Chief Engineers to support operational efficiency, asset preservation, and guest satisfaction initiatives.
• Conducts property visits, engineering audits, and facility assessments to evaluate operational performance, safety, compliance, and physical asset conditions.
• Oversees and supports preventative maintenance programs and ensures consistency across all hotels.
• Assists with capital planning, renovation projects, equipment replacement forecasting, and long-term asset management strategies.
• Supports hotel teams in troubleshooting complex building systems and operational challenges, including HVAC, plumbing, electrical, life safety, pools, kitchens, laundry systems, and refrigeration equipment.
• Ensures compliance with Company standards, brand requirements, local/state/federal regulations, OSHA requirements, fire/life safety regulations, and environmental standards.
• Reviews engineering staffing structures and assists with recruiting, onboarding, development, and performance management of Engineering leaders.
• Develops maintenance policies, procedures, SOPs, training materials, and operational best practices.
• Supports emergency response efforts and assists hotels during facility-related emergencies, disasters, outages, or operational disruptions.
• Reviews vendor relationships, service agreements, and maintenance contracts to support operational effectiveness and cost control.
• Assists with budget preparation, expense management, capital expenditure tracking, and engineering-related forecasting.
• Analyzes engineering operational data and identifies opportunities for cost savings, efficiency improvements, sustainability initiatives, and risk reduction.
• Partners with Operations and ownership groups on facilities-related matters.
• Maintains regular communication with property leadership teams and Corporate leadership regarding engineering initiatives, priorities, and property conditions.
• Maintains a professional appearance in accordance with Company standards; wears the appropriate uniform or attire.
• Maintains open and effective communication with team members and management.
• Attends and participates in team meetings.
• Adheres to established safety and emergency procedures and protocols, this includes Company, federal, and state specific regulations and guidelines.
• Completes all required Company training/compliance courses as assigned.
• Adheres to Company standards and maintains compliance with all policies and procedures.
• Performs other related duties and responsibilities as assigned.

EDUCATION

• Technical/Trade school certification or equivalent in related field.

EXPERIENCE

• A minimum five (5) years of experience in facilities maintenance, plant operations, engineering services, or hotel engineering operations required.
• A minimum two (2) years of multi-property hotel engineering leadership experience required.

SUPERVISORY RESPONSIBILITIES

Oversees and coordinates the department's activities, with a focus on supervisory and organizational goals. While a portion of the time may involve performing tasks similar to those of direct reports, the primary responsibilities are related to management and coordination. Analyzes and resolves issues, establishes work methods, ensures regulatory compliance, and maintains productivity. Uses judgment within established procedures and policies to make appropriate decisions and take necessary actions.

Specific supervisory duties include, but are not limited to the following:

• Determines and creates policies, procedures, and manuals for direct reports.
• Establishes objectives and goals for the team.
• Assigns, monitors, and reviews work; evaluates direct report's performance.
• Recruits and interviews.
• Orientates and trains.
• Issues corrective action and makes recommendations for termination.
• Investigates and resolves concerns and complaints.
• Approves time records and time off requests.
• Proactively assesses risk to establish systems and procedures to protect organizational assets.
• Ensures compliance with safety regulations.
• Develops and oversees the department's budget.
• Ensures accurate and efficient management of inventory.

LICENSES & CERTIFICATIONS

• Certified Pool Operator (CPO) Certification
• Universal Environmental Protection Agency (EPA) Certification
• CPR/AED & First Aid Certification
• OSHA training/certification

SKILLS & ABILITIES

This position requires the capability to understand and follow both oral and written directions, as well as the ability to communicate effectively with others in English and interact successfully with internal and external customers.

• Advanced knowledge of hotel engineering operations, preventative maintenance practices, and building systems.
• Strong organizational and project management skills.
• Proficient in time management; the ability to effectively organize and manage multiple priorities.
• Recognizes an emergency situation and takes appropriate action.
• Emotional intelligence and interpersonal skills, with the ability to build strong working relationships with team members at all levels.
• Skilled in building and motivating a team, fostering a collaborative environment and inspiring high performance.
• Analytical and problem-solving skills.
• Strong focus on accuracy and precision.
• Understands how to develop and implement business strategies.
• Ability to interpret and create policies, procedures, and manuals.
• Able to communicate appropriately and effectively with all levels of management and external stakeholders.
• Business acumen, including but not limited to financial management, budgeting, cost control, and revenue optimization.
• Ability to effectively listen, understand, and resolve challenges and concerns from management, team members, and/or customers (internal/external).
• Exceptional interpersonal skills to include coaching, counseling, and mentoring.
• Knowledge of key industry trends, best practices, regulations, and the current industry landscape.
• Proven ability to drive revenue growth, optimize costs, and achieve financial targets.
• Able to engage diplomatically and effectively with third party operators and owners, empathizing, and reacting appropriately to partner feedback and helping resolve issues where necessary.
• Proficient in negotiations.
• Basic math skills.
• Proficient in Google Docs/Microsoft Word.
• Proficient in Google Sheets/Microsoft Excel.
• Proficient in Google Slides/Microsoft PowerPoint.
• Proficient in Gmail/Microsoft Outlook.
• Ability to adjust effectively to evolving work environments and shifting customer (internal/external) requirements.
• Able to maintain a positive and professional working environment.
• Fosters a culture of excellence.
• Able to work effectively in a culturally diverse environment and support diversity and inclusion within the organization.

TRAVEL REQUIREMENTS

• 50% travel required.

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