RWLDB – Director of Finance & Business Partner Nouveau

Job Summary

The Director of Finance & Business Partner serves as a strategic financial leader, commercial advisor, and cross-departmental partner responsible for steering the property’s financial performance, technological robustness, operational efficiency, and sustainability alignment. This role provides financial insight that drives business growth, ensures full compliance with corporate standards, oversees the integrity of technology systems, and actively supports operational leaders in achieving departmental goals.

The Director of Finance & Business Partner partners closely with the Managing Director and senior leadership team to ensure the property’s financial health, long-term commercial positioning, and alignment with Rosewood’s luxury standards and A Sense of Place philosophy

Essential Duties and Responsibilities

Strategic Financial Leadership
* Oversees all areas of financial planning, including budgeting, forecasting, capital planning, and long-term financial strategy.
* Provides commercial insight to the Managing Director, offering predictive analytics, risk assessments, and opportunity modeling.
* Acts as a business partner to all departments, ensuring financial decisions support operational needs and property objectives.
* Reviews financial performance indicators, KPIs, and profitability drivers and leads strategic responses to ensure targets are met.
* Ensures alignment with corporate audit standards, compliance, internal controls, and financial reporting accuracy.

Business Partnering & Cross-Departmental Support
* Partners with department heads to optimize labor productivity, cost structures, purchasing, and revenue growth opportunities.
* Provides coaching to operational leaders on budgeting, forecasting, profitability management, and technology investments.
* Supports Outlet Managers with financial analysis related to pricing, menu engineering, promotions, and cost controls.
* Facilitates financial training across user groups to enhance fiscal awareness and decision-making.

Technology & Systems Oversight
* Reviews IT project proposals, upgrades, and infrastructure improvements for financial viability and long-term return.
* Ensures policies and cybersecurity protocols are followed across all user groups.
* Supports technology governance through maintenance of system integrity, licensing compliance, vendor performance, and risk mitigation.

Operational Excellence & Process Improvement
* Leads continuous improvement initiatives to enhance financial efficiency, internal controls, and operational workflows.
* Identifies business process opportunities and oversees redesigns involving technology, automation, and digital optimization.
* Maintains best practices across financial, technical, and administrative procedures.
* Ensures accuracy, integrity, and security of all system data and transactions.

Homeowners Association (HOA) Governance & Financial Oversight
* Provide executive oversight of all Homeowners Association (HOA) financial matters, ensuring transparency, compliance, and alignment with governing documents and ownership agreements.
* Oversee the preparation, review, and monitoring of HOA operating and reserve budgets, forecasts, assessments, and capital expenditure plans.
* Review HOA financial statements, cash flow, reserve fund adequacy, and owner account balances, ensuring accuracy and timely reporting to owners and HOA boards.
* Partner with the Managing Director, HOA Manager, and ownership representatives to support HOA board meetings, financial presentations, and strategic planning initiatives.
* Ensure the timely collection of HOA assessments and oversee delinquency management processes while maintaining positive owner relations.
* Provide financial guidance on common area maintenance projects, reserve studies, capital replacement programs, and vendor agreements affecting HOA operations.
* Ensure rental program distributions, owner revenue share payments, and HOA-related transactions are processed accurately and in accordance with contractual obligations.
* Maintain strong internal controls and audit readiness for all HOA financial activities and reporting requirements.

Vendor, Contract, and Asset Management
* Oversees all financial and technical vendor relationships, including negotiation of service agreements, maintenance contracts, and purchasing.
* Ensures proper procurement governance, cost competitiveness, and contract compliance.
* Maintains oversight of hardware/software inventories, licenses, warranties, and capital asset registers.
* Works with the property Finance Team to uphold strong vendor financial controls.

Compliance, Controls & Audit Management
* Ensures property adherence to corporate policies, financial standards, GAAP/IFRS (as applicable), and internal audit requirements with order of mandatory compliance within Rosewood Hotel Group.
* Implements, monitors, and enhances internal controls to safeguard hotel assets and data.
* Oversees audit preparation, responses, and remediation plans.

Sustainability Responsibilities
* Supports the property’s sustainability strategy in coordination with Corporate Sustainability.
* Reviews and approves sustainability-related investments, ensuring financial and operational viability.
* Ensures reporting accuracy for environmental metrics tied to utilities, waste management, and conservation initiatives.
* Encourages cross-departmental adoption of energy-efficient, cost-efficient, and sustainable practices.

Leadership & Team Development
* Leads and develops the Finance, Purchasing, and administrative support teams.
* Ensures succession planning and capability building within the finance and purchasing functions.
* Champions a positive, collaborative team culture aligned with Rosewood values.
* Maintains a strong leadership presence with exemplary professionalism and confidentiality.

Working Conditions & Availability
* Expected to maintain presence during business-critical periods, financial closings, audits, technology rollouts, and emergencies.
* Is required to support operational needs outside standard hours, including weekends or evenings.
* Supports remote decision-making when necessary.

Other Duties
* Carries out additional assignments as directed by the Managing Director, Owners or corporate leadership.
* Provides strategic insight for special projects, expansions, renovations, or pre-opening activities in alignment with Capital expenditure Budget mandated by Owning Company and Rosewood Hotel Group

Standard Responsibilities
* Comply and adhere to the Rosewood company policies.
* Take on other tasks in addition of the ones stated, in a reasonable framework.
* Be a « brand ambassador » at all times and ensure brand integrity and clarity are always maintained.
* Model the company’s culture, vision, mission and core values at all times.
* Review Forbes / Rosewood Brand standards and quality standards (LQA) on a regular basis and ensure they are maintained and delivered at all times.
* Ensure new technology and equipment is embraced, improving productivity whilst taking work out of the system.
* Establish and maintain an inclusive environment by ensuring effective two ways communication processes are set up (individual reviews, regular departmental meetings).
* Responsible for the recruitment, in conjunction with the Talent & Culture Department, of associates.
* Identify training and development needs on an ongoing basis through hands-on support and frequent interaction with associates.
* Lead by example in terms of appearance, mannerism, etiquette, behavior conduct, principles and values. Manage by walking around at appropriate times and leads by personal example in terms of guest interaction.

Confidentiality

Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests and associates, unless otherwise stated.

Health & Safety
* Be aware of and comply with safe working practices as laid down under the Health and Safety Act as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
* The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
* Report any defects in the building, plant or equipment according to hotel procedure.
* Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
* Attend Statutory Fire, Health & Safety training and be fully conversant with and abide by all rules concerning Fire, Health & Safety.

Be fully conversant with:
* Regulations
* Risk Assessments for your department
* Hotel Fire & Natural Disaster Procedures

Other

The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.

As the hotel’s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.

Qualifications

Education
* Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, or related field required.
* Master’s degree (MBA or equivalent) preferred.
* Professional accounting designation required (CPA, ACCA, CIMA, CMA, CA or equivalent internationally recognized qualification).

Professional Experience
* Minimum 7-10 years of progressive financial leadership experience, with at least 5 years in a senior finance role within a Luxury Hotel (Mandatory).
* Prior Rosewood Hotels & Resorts experience is mandatory.
* Strong knowledge of luxury hotel purchasing operations, procurement governance, inventory controls, contract negotiations and strategic sourcing.
* Demonstrated experience supporting hotel openings, re-openings, major renovations, or significant capital investment projects.
* Demonstrated experience preparing and presenting financial results to ownership groups, asset managers, and corporate finance executives.
* Proven leadership of all hotel finance functions including:

* General Ledger
* Accounts Payable
* Accounts Receivable
* Income Audit
* Cost Control
* Purchasing
* Payroll
* Treasury
* Financial Planning & Analysis

* Demonstrated success in financial planning, budgeting, forecasting, and strategic business analysis.
* Prior experience partnering with operational leaders and influencing business decisions.
* Advanced expertise in Opera PMS, Micros Simphony, BirchStreet, Hyperion, SunSystems, ADP, Blackline, and enterprise business intelligence platforms is required.
* Experience in IT functions, digital transformation initiatives, or technology-related projects is highly advantageous.
* Proven track record in vendor management, audit compliance, internal controls, and capital project evaluation.

Technical Skills
* Strong command of financial systems, accounting standards, and reporting tools.
* Proficient in Microsoft Excel (advanced), financial modeling, and enterprise software.
* Understanding of networking fundamentals, cybersecurity principles, and system integrations (at a leadership decision level).
* Ability to oversee system performance, technology budgets, and IT procurement.

Soft Skills & Competencies
* Strategic thinker with strong business acumen.
* Exceptional communication and partnership-building skills across departments.
* High integrity, professionalism, and commitment to confidentiality.
* Strong problem-solving ability with a proactive, improvement-driven mindset.
* Excellent organizational and prioritization skills.
* Leadership presence with coaching ability to develop high-performing teams.
* Cultural adaptability to understand and drive Talent from different parts of the world

Independence, Ethics & Conflict of Interest
* Due to the fiduciary and confidential nature of this position, the Director of Finance & Business Partner must maintain the highest levels of independence, objectivity, and professional integrity.
* Must disclose any actual, perceived, or potential conflicts of interest, including personal, financial, or family relationships that could impact decision-making or create the appearance of undue influence.
* Ability to comply fully with Rosewood Hotels & Resorts’ conflict of interest, ethics, confidentiality, and related-party transaction policies.
* Candidates must be able to perform the duties of the position without any reporting, supervisory, audit, payroll, compensation, purchasing, recruitment, disciplinary, vendor-management, or financial control conflicts.
* Employment in this role is subject to meeting all corporate governance, independence, conflict-of-interest, and confidentiality requirements established by the property and Rosewood Hotels & Resorts.
* The successful candidate must be able to satisfy all company requirements relating to conflict-of-interest management, financial independence, confidentiality, governance, and internal control obligations associated with senior finance leadership positions.

Due to the strategic and executive nature of this role, candidates must possess directly related experience at a senior finance leadership level within luxury hospitality operations. Equivalent experience from non-hospitality industries, government organizations, auditing agencies, educational institutions, or accounting support functions will not be considered equivalent to the specialized operational, commercial, and leadership requirements of this position.

Offre executive hospitality à vérifier avant publication.

Director of Finance & Business Partner

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