Director of Food & Beverage – Kali Hotel & Rooftop Nouveau

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests. More than that, we know our Associates are the shining stars of what we do!

We understand what it takes to be a part of something great. We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey. Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need. We are ready for you to start your journey with us where You Belong. We Care. Shine Bright.

We are committed to providing you with:

• Highly competitive annual salary of $165,000 – $180,000
• Operational incentive plan eligibility
• Comprehensive benefits for eligible associates and family members
• 401(k) program with company match
• Travel discounts at Crescent-managed properties throughout North America
• Career growth opportunities with a leading hospitality management company

ABOUT THE ROLE

We are looking for a highly accomplished, commercially minded Food & Beverage leader to direct a complex, high-volume hotel F&B operation within Hollywood Park. The Director of Food & Beverage will lead multiple distinct outlets, bars, meetings and events, culinary partnership and stewarding while owning the financial and operational performance of the department.

This role requires an operator who has already led at scale. The business includes multiple concepts and dayparts, significant event demand and meetings and social functions of 200+ guests. The successful candidate must be able to lead several operating environments at the same time without compromising service, quality, profitability or leadership presence.

Hollywood Park creates a unique operating rhythm. Concerts, sporting events, group business, hotel occupancy and surrounding destination activity can generate rapid demand compression. The Director must be comfortable forecasting that demand, building labor and operating plans around it, and leading the team through high-volume periods with discipline and consistency.

ESSENTIAL JOB FUNCTIONS:

F&B Leadership & Strategy

• Lead the overall Food & Beverage operation with clear financial, operational, service and guest-experience objectives across all outlets and event functions.
• Develop and execute annual F&B strategies designed to maximize revenue, profitability, guest satisfaction, local relevance and repeat visitation.
• Partner with the General Manager and hotel leadership on business strategy, major event planning, group demand, operating priorities and commercial opportunities.
• Establish and maintain elevated standards for service, quality, presentation, cleanliness, merchandising and overall guest experience.
• Build an operating culture that can perform at a consistently high level across multiple businesses, dayparts and demand patterns.

Financial Performance, Forecasting & Labor Management

• Take full ownership of F&B financial performance, including revenue, profitability, labor, food and beverage cost, productivity and departmental P&L.
• Develop accurate budgets, forecasts and operating plans based on occupancy, group demand, outlet trends, Hollywood Park event activity, seasonality and market conditions.
• Establish labor models that align staffing with forecasted demand while protecting service standards and profitability.
• Monitor outlet-level performance, labor productivity, cost of sales and profitability and implement timely corrective action when results are off target.
• Create effective cost-control, purchasing, inventory and revenue-management disciplines while protecting product quality and the guest experience.

Multi-Outlet Operations, Bars & Programming

• Provide leadership and direction for all restaurants, bars, lounges, rooftop, grab-and-go and related F&B experiences.
• Ensure each concept has a distinct point of view while operating within consistent hotel-wide standards for service, execution and profitability.
• Lead simultaneous high-volume outlet operations and ensure managers are prepared to independently execute their businesses at a high level.
• Develop programming, activations, partnerships and events that create demand and establish the hotel as a destination for hotel guests, Hollywood Park visitors and the local community.
• Partner with Marketing, Sales and Operations to drive awareness, covers, check average, event conversion, revenue and repeat visitation.
• Continuously evaluate outlet performance using guest feedback, competitive activity, market trends and financial results.

Meetings, Banquets & Events

• Oversee meetings, banquet and social-event operations with demonstrated ability to execute functions of 200+ guests at an elevated level.
• Lead operating plans for major meetings, social events, VIP programs and high-profile experiences, including multiple concurrent functions.
• Ensure banquet and event operations can execute successfully while restaurants, bars and other hotel F&B outlets remain active.
• Partner with Sales and Conference Services to maximize event revenue, conversion, average spend and profitability.
• Establish rigorous pre-convention, BEO, staffing, service and post-event processes that drive consistency and accountability.

Culinary, Stewarding & Operational Controls

• Partner closely with the Executive Chef to align menu development, quality, production, cost, labor and the overall guest experience.
• Ensure appropriate systems are in place for food production, purchasing, receiving, inventory, recipes, portion control, beverage controls and waste management.
• Maintain rigorous standards for food safety, sanitation, responsible alcohol service and regulatory compliance.
• Ensure stewarding, equipment, sanitation and back-of-house support are structured to meet the needs of a high-volume multi-outlet and event operation.

People & Labor Leadership

• Recruit, develop, coach and retain a high-performing team of F&B leaders and associates.
• Develop managers who can own their outlets and event functions with clear accountability for service, labor, revenue and profitability.
• Lead effectively within a unionized hotel environment and build productive relationships with union leadership and associates.
• Partner with Human Resources on staffing, scheduling, performance management, training and adherence to applicable collective bargaining agreements.
• Maintain a strong operational presence during peak periods, major events and critical service windows.

Pre-Opening & Operational Readiness

• Support opening and ongoing evolution of the F&B operation through staffing plans, SOPs, training, service standards, equipment readiness, operating pars and leadership development.
• Establish systems and routines that allow the operation to scale cleanly as hotel, event and Hollywood Park demand changes.
• Drive opening-readiness and post-opening stabilization with clear milestones, accountability and measurable operating standards.

REQUIRED SKILLS/ABILITIES

• Significant Director of Food & Beverage or senior multi-outlet leadership experience in a high-volume luxury, lifestyle or upper-upscale hotel, resort, entertainment district or comparable hospitality environment.
• Demonstrated success leading a complex, multi-million-dollar F&B business with multiple distinct restaurants, bars and event operations.
• Proven experience operating multiple outlets and dayparts simultaneously, including high-volume restaurant and bar service.
• Demonstrated experience executing meetings, catered events and social functions of 200+ guests while maintaining active outlet operations.
• Experience operating through major demand compression such as concerts, sports, conventions, destination events or other high-volume periods.
• Strong financial acumen with proven ownership of forecasting, budgeting, outlet-level P&Ls, labor productivity, COGS, purchasing, inventory and profitability.
• Experience leading and developing large, complex teams through multiple managers and department leaders.
• Strong union hotel experience is required, including practical knowledge of scheduling, work rules, labor relations and collective bargaining agreements.
• Pre-opening, major hotel opening, restaurant opening or large-scale F&B launch experience is strongly preferred.
• A sophisticated understanding of contemporary food, beverage, hospitality, entertainment and lifestyle trends.
• A hands-on leadership style and the ability to remain composed, visible and decisive during high-volume operations.

The Person We’re Looking For

You are a proven multi-outlet operator who understands how to run a large F&B business through leaders, systems and disciplined execution. You know how to move between a P&L review, a 200+ person event, a busy restaurant, a rooftop rush and a leadership conversation without losing sight of the guest or the business.

You are commercially sharp, operationally present and comfortable making decisions in a fast-moving environment. You build strong teams, hold leaders accountable and understand that every staffing, menu, programming and service decision ultimately affects both the guest experience and financial performance.

When Hollywood Park gets busy, you are visible, prepared and in command of the operation.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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