Food and Beverage Coordinator – Restaurants William Gray Nouveau

The F&B Coordinator provides administrative support to the F&B management team and contributes to the smooth operation and efficient management of various outlets.

RESPONSIBILITIES:

Respond to all guest comments and reviews posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
Respond to all information requests received through the “info@” email accounts of each outlet.
Develop and update menus using iMenuPro.
Prepare the weekly Revinate reports for the three outlets.
Update and maintain sales tracking information for each outlet.
Draft communications for Food & Beverage employees and ensure the continuous updating of departmental notice boards.
Provide support and assist with the implementation and follow-up of new policies and procedures.
Respond to group reservation inquiries and coordinate the management of these bookings.
Perform any other duties required in support of the three outlet directors and the Director of Food & Beverage.

QUALIFICATIONS:

1 to 2 years of experience in a similar role (asset).
Education in Restaurant, Hospitality, or Food & Beverage Management (asset).
Strong customer service orientation.
High level of accuracy and attention to detail.
Ability to work independently and demonstrate initiative.
Availability to work daytime shifts and weekends.
Strong knowledge of Microsoft Office Suite applications.
Excellent verbal and written communication skills in both French and English.

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