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Chief Operating Officer – Premium Hospitality Brand
London
£150,000 -£180,000 plus incentives
A true COO role at the top table of a premium hospitality brand, through its most exciting stage of growth.
COREcruitment is partnering with a premium, design-led hospitality brand with a loyal following and a string of industry awards to appoint a Chief Operating Officer in London. The business has grown quickly in the UK and internationally, and the next chapter is bigger: a strong pipeline of openings across owned and franchised sites, new markets and continued investment.
The Chief Operating Officer role
- Reporting to the CEO and Board, with the whole UK business reporting into you
- Building the team, putting the structure in place and making sure the business runs brilliantly as it doubles and then triples in size
- Working alongside an experienced leadership team across finance, marketing, people and franchise
- Turning the CEO’s vision into clear one- and three-year plans, with KPIs that connect day-to-day performance to the bigger goals
- Partnering with the CFO on budgets, operating targets and cost control
- Building, leading and developing the operations leadership team, with succession in place for key roles
- Owning the operating rhythm: leadership meetings, accountability and the monthly report to the Board
- Keeping compliance, health and safety and food safety watertight as the estate grows
- Protecting the guest experience and the standards the brand is known for, and making sure they travel to new markets and franchise partners
About you
- A proven COO, or an MD or Operations Director ready to step up, from premium multi-site hospitality or food and beverage
- You’ve scaled a business through rapid growth, ideally with investor backing
- You build teams and structure that last as a business grows
- Commercially sharp and confident with a board and the numbers
- Franchise or international growth experience is a real plus, as is working within a structured operating framework such as EOS
- A values-led leader who protects culture as a business gets bigger
- London-based, with regular travel
The package
- £150-180k basic salary
- Chief Operating Officer, London, reporting to the CEO and Board
Candidature internationale : certains pays limitent l’accès aux candidatures depuis l’étranger. Si la page indique que l’offre n’est pas disponible dans votre région, essayez de postuler avec un compte candidat mentionnant une adresse locale dans le pays de l’offre.
