Director of Finance

Mandarin Oriental, Muscat is looking for a Director of Finance to join our Finance team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Muscat is an urban resort located in the prestigious Shatti Al-Qurum area of Muscat. The property brings Mandarin Oriental’s legendary service and contemporary luxury to the Sultanate of Oman, offering an exceptional collection of guestrooms, suites and residences, distinctive dining experiences, extensive wellness facilities and elegant event spaces.

About the job
Based at Mandarin Oriental, Muscat within the Finance Division, the Director of Finance provides strategic financial leadership across the hotel and residences and is responsible for the effective management of all financial and accounting activities.

Reporting to the General Manager, the Director of Finance acts as a key business partner to the hotel leadership team, ownership and MOHG Corporate Finance, providing financial insight and guidance to support sound commercial decision-making, sustainable profitability and the long-term financial performance of the property.

As Director of Finance, you will be responsible for the following duties:

• Lead and oversee all financial and accounting activities for the hotel and residences, ensuring accurate, timely and effective financial management and reporting.
• Direct the development, implementation and maintenance of robust financial controls and accounting procedures in accordance with MOHG policies, generally accepted accounting principles, management agreements and applicable local statutory requirements.
• Act as a strategic business partner to the General Manager and Executive Committee, providing financial insight, analysis and recommendations to support commercial and operational decision-making.
• Lead the annual budgeting and forecasting processes and ensure financial targets are realistic, appropriately challenged and aligned with the strategic objectives of the hotel and residences.
• Monitor financial performance against budget and forecast, analyze variances and trends, and recommend corrective actions and opportunities to enhance profitability.
• Identify opportunities to improve revenue performance, productivity, cost efficiency and overall profitability while maintaining Mandarin Oriental’s service and quality standards.
• Ensure the accurate and timely preparation of monthly, quarterly and annual financial statements, management reports, forecasts and other financial information required by hotel management, ownership and MOHG Corporate Finance.
• Maintain strong working relationships with ownership representatives and Corporate Finance and ensure all reporting requirements under the management agreements are fulfilled.
• Oversee cash flow, treasury, working capital and cash management, ensuring appropriate controls are maintained over all hotel funds and financial assets.
• Oversee credit management, accounts receivable, accounts payable and collection processes and ensure appropriate credit policies and procedures are maintained.
• Establish and maintain effective internal controls to safeguard hotel and residences assets against loss, misuse or misappropriation.
• Ensure adequate insurance coverage and appropriate risk-management measures are maintained in accordance with MOHG standards and management agreement requirements.
• Coordinate and oversee internal and external audits, statutory reporting and other financial compliance requirements, ensuring timely resolution of audit findings.
• Ensure compliance with applicable taxation, regulatory and statutory requirements in the Sultanate of Oman.
• Drive continuous improvement across Finance processes, systems, reporting and controls, leveraging technology and data to improve efficiency and the quality of financial information.
• Ensure the confidentiality, integrity and security of financial information and compliance with MOHG information security policies and access-control requirements.
• Lead, coach and develop the Finance team, establishing clear objectives, succession plans and development opportunities to build capability and support colleague career progression.
• Promote a culture of accountability, collaboration, continuous improvement and high performance within the Finance Division.
• Work collaboratively with operational departments to strengthen financial awareness, improve cost management and support achievement of the hotel’s business objectives.
• Represent the Finance function as an active member of the hotel leadership team and undertake additional responsibilities as required by the General Manager and MOHG Corporate Management.

As Director of Finance, we expect from you:

• Strong commercial and financial acumen with the ability to translate financial information into clear business recommendations.
• Proven ability to operate as a strategic partner to senior leadership and influence commercial and operational decisions.
• Strong knowledge of financial reporting, budgeting, forecasting, financial analysis, internal controls, compliance and risk management.
• Excellent analytical and problem-solving capabilities with a high level of attention to detail.
• Strong leadership skills with a proven ability to lead, motivate, coach and develop a high-performing Finance team.
• Excellent communication, interpersonal and presentation skills with the ability to build effective relationships with hotel leadership, ownership, corporate stakeholders and external partners.
• High standards of integrity, confidentiality and professional ethics.
• A proactive, organised and results-oriented approach, with the ability to operate effectively in a dynamic luxury hospitality environment.
• Strong technology orientation and advanced proficiency in Microsoft Excel and financial reporting tools.
• Experience with hospitality systems such as SUN, Hyperion, Opera, Micros and other relevant financial, PMS and POS systems is highly desirable.

Experience and education

• Bachelor’s degree in Finance, Accounting, Business Administration or a related discipline.
• A professional accounting qualification such as ACCA, CPA, CIMA, CA or equivalent is highly desirable.
• A Master’s degree in Finance, Accounting or an MBA would be an advantage.
• Significant progressive experience in Finance and Accounting, preferably within luxury hospitality.
• Previous experience in a senior financial leadership position within a luxury hotel, resort or hospitality environment.
• Demonstrated experience managing budgeting, forecasting, financial reporting, internal controls, audits and commercial financial analysis.
• Experience working within an international luxury hospitality group and/or a hotel management agreement environment would be advantageous.
• Previous experience overseeing both hotel and residences financial operations would be an advantage.
• Excellent written and spoken English; additional languages would be advantageous.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and attractive rates on rooms for you and your loved ones.
• Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to our colleagues globally.

We’re Fans. Are you?

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Mandarin Oriental

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