Food & Beverage Coordinator – Jacopo

The Food & Beverage Coordinator provides administrative support to the Food & Beverage Management team, contributing to the smooth operation and effective management of multiple food and beverage outlets.
RESPONSIBILITIES

Respond to all guest feedback posted on various online platforms (TripAdvisor, OpenTable, Facebook, etc.).
Respond to all inquiries received through the “info@” email accounts for each outlet.
Develop and update menus using iMenuPro.
Prepare weekly Revinate reports for all three outlets.
Update and maintain sales data for each outlet in the sales tracking spreadsheet.
Draft communications for Food & Beverage employees and ensure that all employee bulletin boards are kept up to date.
Provide support and assist with the follow-up and implementation of new policies and procedures.
Respond to inquiries from guests wishing to make group reservations and manage these reservations.
Perform any other duties required to support the managers of the three outlets, as well as the Director of Food & Beverage.

QUALIFICATIONS

1 to 2 years of experience in a similar position (asset).
Education in Restaurant or Hospitality Management (asset).
Strong customer service orientation.
Detail-oriented with a commitment to quality work.
Self-motivated with a strong sense of initiative.
Available to work a daytime schedule and weekends.
Good knowledge of Microsoft Office Suite applications.
Excellent written and verbal communication skills in both French and English.

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