Job Description
The Associate Cluster Revenue Manager will be responsible for delivering all aspects of revenue management, for a designated cluster of hotels, in order to achieve the budgeted objectives for total revenue generating points of sale.
The scope includes pricing, yielding and total revenue optimization and requires a strategic, analytical and commercial mindset.
The Associate Cluster Revenue Manager will work with the Hotel Team and relevant key Commercial & Marketing stakeholder to drive Total Profitable Revenue and grow market share.
Key roles and responsibilities:
1. Understand market dynamics and monitor competitor pricing to grow revenue and RevPAR for assigned portfolio. 20%
2. Deliver effective pricing and ensure optimal inventory for all revenue streams and market segments. 20%
3. Generate revenue forecasts and budgets for all hotels within area of responsibility. 20%
4. Understand, investigate and extract data from any relevant system needed for problem solving and analysis. 15%
5. Embrace and ensure optimization of new systems and tools to maximize revenue. 15%
6. Work closely with the Area/Corporate Support Office and the hotel operational teams to ensure aligned direction. 10%
Grow total revenue and reach budgeted targets in RevPAR and RGI market penetration. Ensure forecast accuracy.
A successful candidate will either have or quickly establish a strong knowledge in market dynamics and hotel technology including Revenue Management Systems (such as IDeaS G3 or Duetto GC), Hotel Reservation Systems (PMS/S&C) and Distribution Systems (Channel Manager, GDS, CRS, Distribution Connectivity Partners, OTA Extranets). Combining the understanding of systems thinking with a balanced approach also upon what is needed commercially and operationally is key.
You will need strong communication skills, be able to easily build trust with key hotel and corporate stakeholders and balance long term strategic direction with short term rate & volume optimization. A successful candidate will have strong analysis skill, be well organized with an eye for details.
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