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OUR PURPOSE AND CULTURE
We are driven to create a future where people and place enrich one another. We are wholly committed to rooting ourselves more deeply in every place we are in while setting new benchmarks for positive impact.
As a pioneering collective with a common purpose, we curate extraordinary moments and honor the soul of every place along our journey. At Rosewood Hotel Group, we answer The Calling. Together, we Make the Place.
YOUR ROLE
You will shape and execute Rosewood Ranfaru’s comprehensive commercial strategy, with ownership of revenue performance and delivery against defined financial goals. Bringing together strategic planning, data-led decision making and commercial activation, you will identify growth opportunities across every revenue stream while protecting the property’s ultra-luxury positioning. Your leadership will connect on-property priorities with Corporate support and ensure each commercial initiative reflects Rosewood’s artistry, purpose and commitment to meaningful guest engagement.
HOW YOU’LL MAKE THE PLACE
* Own the commercial vision and translate it into holistic, data-driven strategies that accelerate growth across all revenue streams.
* Identify untapped opportunities and strengthen shoulder and off-season performance through targeted promotions and market-tailored offerings.
* Lead and mentor sales, events and reservations professionals, integrating activity across Sales, Revenue and Marketing Communications.
* Oversee the commercial budget, allocate resources effectively and measure the return on commercial initiatives.
* Cultivate relationships with clients, guests and industry partners, while maximizing Corporate Sales and Marketing support for managed accounts, corporate RFPs and new business prospects.
* Drive sales performance through data-informed business development, lead generation and account management, optimizing all available channels and distribution avenues.
* Represent Rosewood Ranfaru globally at trade shows, sales missions, showcases and industry events.
* Partner with F&B, Wellness, Retail and Membership teams, where applicable, to support revenue generation across these areas.
COULD THIS BE YOU?
* You are a seasoned commercial leader with progressive unit or cluster-level experience in first-tier luxury hotel groups.
* You bring in-depth knowledge of the ultra-luxury market, including customer behavior, competitive dynamics and emerging trends.
* You have an established network within the international luxury travel trade.
* You can develop and execute sophisticated commercial strategies that align brand identity with business objectives.
* You have demonstrated success delivering against commercial KPIs, with a deep understanding of revenue management and forecasting practices.
* You are familiar with Opera PMS, IDeaS RMS and Delphi systems, and can manage multiple priorities, projects and deadlines.
* You communicate and negotiate with confidence, build strong relationships and bring a high standard of professionalism and personal presentation.
* You have an advanced qualification in Hospitality, Business Administration, Marketing or a related field, or relevant specialized certification in luxury brand management or digital marketing, which would be advantageous.
OUR BENEFITS
As part of our team, you’ll enjoy a thoughtfully designed benefits package that supports your wellbeing, professional growth, and life beyond work. This includes medical coverage, retirement benefits, paid time off, complimentary room nights, learning and development opportunities, global career opportunities, and industry-leading paid parental leave supporting eligible associates across all paths to parenthood.
OUR COMMITMENT TO YOU
At Rosewood Hotel Group, your voice is heard – and valued. We’re a community that encourages associates to be themselves, not fit into a fixed culture, and this philosophy shines through in our commitments to reflect and honor the history, culture and geography of our destinations. We’re not only committed to building and nurturing genuine, long-lasting relationships but to transforming them – and our Diversity, Equity and Inclusion (DEI) strategy helps put these principles into practice.
Director of Commercial, Rosewood Ranfaru
